That Wedding Place

Contact us today on:

071 743-6668

Terms & Conditions

Material and finish

Our range makes use of natural wood product. Natural wood products are unique in grain and texture, therefore differenced between items can occur. All natural wood items are single sided, meaning the finish is only on one side. Natural finish - Face is sealed in its natural state with reverse of item in raw. Shale white - Face is stained white and sealed with reverse of item in raw. All natural items are sealed with non toxic, water based product, delivering safety and moisture resistance. That Wedding Place reserve the right to alter any aspect of the it's designs/products, provided it is in line with either a visual or structural improvement.

Item Accents

Item accents refers to any added detail to the wooden product i.e. Lace, Ribbon, Buttons, etc Accent items are subject to change/unavailability without prior notice. Accent items are dependent on stock availability. Accent items that are no longer available will be replaced with items of the same value and closest visual aspect.

Ordering

Ordering can be done either telephonically or via email. Please ensure all details forwarded while placing all orders are correct as "That Wedding Place" will not held liable for any damages or extra costs incurred due to incorrect information.

Payment

Payment is accepted in ZAR either by either cash deposit or EFT. Please ensure to add your invoice reference on the proof of payment. All proofs are to be sent via email to : sales@weddingplace.co.za Orders will be processed only once payment has cleared and reflects in our account.

Delivery

On average, our product range carries a 7-10 days delivery lead time. Item deliveries are carried out using carefully selected, sub contracted hand to hand couriers. All deliveries are carried out during working / office hours (Monday - Friday: 8:00am - 17:00pm). Please ensure arrangements are made to receive your order. No deliveries are done on weekends or public holidays.

Returns

All returns are first to be considered and That Wedding Place reserve all rights. Returns due to damage either by manufacture or transport must be made within 48 hours of receiving. We have a strict NO RETURN policy on any and all custom/personalized items. We have an order cancellation window of 24 hours, any cancellations after this period will not be accepted.

Privacy

Any client work that we feature either digitally or by print will never contain any direct personal information whatsoever.

Express Discount

A 10% discount is applicable only if payment is made within 24 hours of first receiving a quote. Express discount does not apply to products/categories which are currently on special/promotion.